How do I clear or remove the issue code?

When you scan some issues, you can click on the issue to go to the issue details page. If the issue is an engine error, there is clear action on the issue detail page.

 

Attention:

• Please make sure that your device is connected with your Bluetooth first.
• All the engine codes will be cleared at the same time.
• For safety, please clear codes when the ENGINE OFF and ACC ON.
• Some error codes can only be cleared after physical repair.

If the issue code starts with N, and usually, there is no clear button like above. If you are pretty sure that there's no issue with your car, then you can modify some data to clear it. See the instructions to remove N01XX and N04XX.

For example, when you scan the battery-related issue, you could clear it by changing the high or low threshold with the instructions below:

1. Go to the Dashboard page
2. Tap the Battery Health Monitor icon
3. Tap the Settings button on the top right corner
4. Change the high or low voltage threshold.

And if you got the reminders of an oil change or tire rotation, please target your Maintenance Service to modify the records.

1. Go to the Timeline page
2. Tap the Settings button on the top right corner
3. Select the Scroll down and find the Maintenance Service
4. Tap the button on the right corner > Add Service Record

Some codes might be permanent. Permanent DTCs are designed to prevent being cleared without a proper fix. So they can't be cleared in the usual way with the scan tool. The only way to clear a PDTC is to fix the underlying problem with the vehicle that originally caused the PDTC and its corresponding DTC to set, and then allow the vehicle sufficient drive time to re-run the monitor that identified the problem in the first place. When the monitor runs without identifying a problem, the PDTC will clear itself.