Warranty and Replacements (RMA)

What is nonda's Warranty Policy?

Each nonda product has a 1-year limited hardware warranty policy. For more information about nonda's warranty policy, please visit our warranty policy page here

My product is within Warranty and has stopped working, how do I receive a replacement?

We are here to help! First, contact us so we can determine what the issue may be and if there is a way to fix it. 

If your nonda product is within warranty and our team is unable to resolve the issue, we will be happy to provide instructions on how to receive a replacement. 

Please contact us here with your warranty claim and have proof purchase available as we may request it in order to verify warranty eligibility.  

To authorize a replacement, we will request a few details regarding your order and the issue you encountered. 

Once your replacement request has been authorized, we will send you a replacement RMA (Return Merchandise Authorization) number, details regarding your replacement shipment, and instructions on how to return and exchange your defective nonda product. The RMA# identifies and authorizes a defective product that has been returned to us.

Once you receive your RMA# and provide us with the tracking code of your return package, please note that it may take up to 1-4 business days for your replacement to ship out.  

Thank you.