How can I cancel my Hub+ pre-order?

If you would like to cancel your pre-order, simply send us a request at Please provide your full name, the email address or order number associate with the order. 

The order will be refunded in full and you will receive a confirmation email shortly after the refund is processed. The funds should be credited back to you between 5 and 10 business days, depending on your financial institution. You will also receive a cancelation confirmation email shortly after it is processed. 

Have more questions? Submit a request


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